At MailChimp, we’re big fans of storytelling as a learning tool. As a marketing automation platform for small businesses, we encourage our customers to share their challenges and successes with other users through our What’s in Store newsletter. Likewise, we challenge our employees to tell their own stories about work and life. While our customer stories motivate millions of folks who are struggling every day to build their businesses, our employee stories can help motivate our coworkers as they manage their careers.
We offer employees the chance to improve their speaking skills through workshops with public speaking coach Bill Smartt. I am privileged in my role as Director of Talent Strategy to get to occasionally watch and critique my colleagues’ talks as part of this program. Early on, I noticed a common theme amongst the MailChimp speakers network: failure. Folks here seem quite comfortable sharing their oops/uh-oh/OMG moments … Read more